Privacy Policy

Lashed by Lese ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website and booking platform (the "Service"). By using our Service, you agree to the practices described below.

We collect the following types of information:

• Contact information: Your name, email address, and phone number.
• Booking details: Appointment date, time, selected services, and notes.
• Intake information: Eye sensitivity, lash history, desired style, allergies, and referral source.
• Payment information: Transactions are processed through our payment provider (Square). We do not store your full card details on our servers.
• Usage data: How you interact with our website, including device and browser information.

We use your information to:

• Schedule, confirm, and manage your appointments.
• Send appointment reminders and service updates via SMS and email.
• Process payments and deposits.
• Maintain client history, lash maps, and before/after photos.
• Administer our loyalty and rewards program.
• Respond to your inquiries and provide customer support.
• Improve our services and personalize your experience.

If you opt in to SMS notifications, you consent to receive appointment reminders, confirmations, and service-related messages from Lashed by Lese. Message frequency varies based on your appointments. You can opt out at any time by replying STOP to any message. For assistance, reply HELP. Message and data rates may apply. We do not share your phone number with third parties for marketing purposes.

We do not sell your personal information. We may share your information with:

• Service providers: Payment processing (Square), SMS delivery (Twilio), and email delivery, only as needed to operate our Service.
• Legal compliance: When required by law, court order, or to protect our rights and safety.

We retain your client information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time, subject to legal or accounting obligations.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing and SMS communications at any time.

To exercise these rights, contact us using the information below.

We take reasonable measures to protect your personal information using technical, administrative, and physical safeguards. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our Service after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy, please contact us at: